Wheel-Trans Feedback, Toronto and GTA
Good Afternoon,
The TTC is committed to making the transit system more accessible and equitable for all customers. Please join us as we conduct in-person and online community consultations to listen to your feedback on improving the Wheel-Trans service and Family of Services (FOS).
The consultations are part of the Toronto Accessibility Advisory Committee’s (TAAC) motions that were approved in the TTC’s February board meeting. Please click here to read the TAAC motions.
We invite all persons with disabilities who use the TTC, including Wheel-Trans, support persons and members of community-based organizations that support or advocate for people with disabilities to participate. Your feedback plays a crucial role in shaping decisions concerning accessibility at the TTC.
You can share your feedback in one of the following ways:
· Hybrid public meetings: Please join us at any of the following meetings to share your suggestions, feedback or comments with the TTC. The meetings will be held in person at the Metro Hall - Rotunda, 55 John Street, Toronto, ON M5V 3C6.
The meetings will also be live-streamed.
Date: April 16, 2024 Time: 4 to 6 p.m. Date: April 18, 2024 Time: 2 to 4 p.m.
Online survey: You can also share your feedback by participating in the Wheel-Trans Service Community Feedback Survey. All responses are confidential. The survey will be open until April 30, 2024.
To participate in the survey, please visit: Wheel-Trans Community Feedback Survey.
If you want to complete the survey by telephone, please call Wheel-Trans Customer Service at 416-393-4111.
For more information, please visit Wheel-Trans Community Feedback. For any other questions, please contact Wheel-Trans Customer Service by email at wtcs@ttc.ca or by phone at 416-393-4111.
If you know other individuals or organizations who would be interested in participating in our consultations, we encourage you to forward this email to them.
Thank you,
Wheel-Trans Customer Service