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Sawubona ACS Discussion Group

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Toronto Transit Fair Pass Discount Program

Wheel-Trans would like to remind you about the City of Toronto’s “Fair Pass Transit Discount Program.” The Fair Pass program is a poverty reduction initiative to help make the TTC and Wheel-Trans more affordable for low-income Toronto residents. The Fair Pass discount is programmed onto a PRESTO card number, saving cardholders 36% on TTC single adult fare rides, including Wheel-Trans rides, and 21% on TTC adult monthly passes.


To be eligible for the discount, you must:

  • live in the City of Toronto;

  • be 20-64 years old;

  • meet the program’s definition of low-income, and;

  • have a PRESTO card number.


Learn more and apply online atwww.toronto.ca/transitdiscount.



Additional information:

  • Residents who need assistance with their Fair Pass application can call the City of Toronto’s Application and Support Centre at 416-338-8888 (Toll-free number: 1-888-465-4478).

  • Fair Pass applicants who receive assistance through the Ontario Disability Support Program (ODSP), Ontario Works (OW), or a Toronto Child Care Fee Subsidy should provide their program identification number. All other applicants must provide income documents to assess their financial eligibility.

  • Fair Pass applications cannot be completed without a PRESTO card number.

  • Free physical PRESTO cards are available at participating Toronto Public Library branches while supplies last.

  • For Android smartphone and smartwatch users, free digital PRESTO cards are available in the Google Wallet or on the PRESTO app.

  • The Fair Pass discount is valid for 12 months from the date of issue. Funds on the PRESTO card will not expire.

  • A PRESTO card with the Fair Pass discount applied is not transferable and is intended for use solely by the approved Fair Pass client.

  • If you are experiencing technical issues with a PRESTO card or want to transfer your balance to a new card, please call the PRESTO Contact Centre at 1-877-378-6123.

  • Learn more about PRESTO on the TTC by visiting ttc.ca/Fares-and-passes/PRESTO-on-the-TTC.


If you have any other questions, please contact the Wheel-Trans Customer Service by phone at 416-393-4111 or email atWTCS@ttc.ca.



Thank you,


Wheel-Trans Customer Service

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Sawubona Africentric Circle of Support is an incorporated non-profit organization that aims to EMPOWER Black caregivers of individuals with disabilities and their families to use their voice and create change. 

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